Shipping policy

Order Processing Time

All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping costs will be calculated at checkout. Estimated delivery times:

- Standard Shipping: 5-7 business days

- Express Shipping:  2-3 business days

*Please note that shipping delays may occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Customs, Duties, & Taxes

Donate Directly Shop is not responsible for any customs or taxes applied to your order. All additional charges are the responsibility of the customer.

Damages & Lost Packages

We are not responsible for lost or damaged packages. If your order arrives damaged, please contact the shipping carrier to file a claim.